Host Networks office will be closed on Friday the 10th of April to Monday 13th of April for the Easter public holidays.
Our NOC staff will continue to monitor the facilities and network during this period. Any provisioning of services over this period will not be started until Tuesday 14th of April. If you require any emergency Remote Hands or Escorted Access during this time, please follow standard procedures by filling out the appropriate form on our website, followed by calling our Emergency After Hours phone. If you do not have this number, now is a good time to review your initial welcome email, or ask for a copy of it by emailing our support. During the public holidays weekend rates for Remote Hands and Escorted Access will apply.
Host Networks wishes all of our customers a safe and relaxing long weekend.
Read our COVID-19 Updates; Host Networks prioritises the health and safety of our customers, staff and partners. We appreciate your cooperation and understanding for any inconvenience that these policies may cause.
Did you find this information useful? Discover much more from our FAQ.
Still in need of help? For speedy assistance our friendly staff are always ready to help via our helpdesk, on Twitter, through our website, or directly via email to support.