We pride ourselves on our robust redundancies and resilience against multiple levels of fault and failures. Between our 2N redundant network topology, both logically, and physically
(diverse fiber paths, power paths, cooling designs; all to prevent any localised physical incident from having any perceived impact to core services), plus our Remote Hands Services, accessible Tools, Status Portal, FAQ and Helpdesk Services, you will find that you seldom need to visit on-site. Whether you are racked, or stacked, there are very few reasons to ever need to make return trips.
However, by solving many of these problems, a new, less obvious problem presents itself in their place; which is finding us quickly and easily after going so long between visits!
Save our location on Google Maps to make sure that is one less potential problem.